How to Cut Cloud Costs by 43% and Enhance Incident Response Times
Client
GoDeliveries, a meal delivery service in various Nairobi environs, delivers meals within 40 minutes.
Objective
Migrate IT infrastructure from another cloud provider to local servers in Nairobi, optimize cloud expenses, and accelerate incident response time.
Results
Client Profile
GoDeliveries is an innovative food delivery service in the bustling streets of Nairobi, Kenya, that aims to provide customers with meals within 40 minutes. The company was established as a platform that offers affordable and efficient food delivery services to communities in Nairobi areas, where such services are limited.
By targeting these communities, GoDeliveries aims to improve food delivery accessibility and offer diverse culinary options in Nairobi and its environs.
Specifically, GoDeliveries’ business model focuses on connecting restaurants with customers through a sophisticated ecosystem of three interconnected Android-based mobile applications. The first application enables customers to browse menus and place orders quickly. The second application allows restaurants to manage orders and update their culinary offerings. Lastly, the third application facilitates logistics by enabling riders to receive and process order receipts and delivery assignments. This integrated, multi-platform approach ensures a smooth, end-to-end experience for customers, restaurants and delivery workers.
The company’s IT infrastructure is primarily built around these applications’ backend systems. Consequently, securing a reliable cloud hosting provider was a critical prerequisite for GoDeliveries before its project launch.
Why GoDeliveries Chose Servercore
GoDeliveries’ key business objective was to enhance server efficiency while minimizing latency and downtime. With this in mind, GoDeliveries conducted a thorough market analysis to identify the optimal hosting solution that would reduce costs and enhance the performance of its virtual servers. However, it became clear that not many IT infrastructure providers in the Kenyan market could meet GoDeliveries’ business needs. Most providers either failed to meet the company’s performance standards or demanded unsustainable premium pricing for a growing startup.
A pivotal moment arrived when Kalvin Omollo, GoDeliveries’ CEO, discovered Servercore’s cloud solutions. Recognizing the potential, the teams invested a month in rigorous comparative analysis, systematically comparing Servercore’s offerings against their existing technology partner. This systematic approach ultimately resulted in a tactical transition to Servercore’s cloud infrastructure.
Main reasons for choosing Servercore:
«Servercore solutions have been crucial to our company launch. Our initial server costs were significantly high. With Servercore, we have achieved savings of up to 43% on server expenses. Their exceptional customer support and efficiency give us the confidence to approach the market knowing we have solid backing. Additionally, their local support ensures prompt assistance, minimizing downtime».
Client’s Main Objectives
Solution
Results
GoDeliveries successfully migrated its IT infrastructure to Servercore, completing the transition within one month. The company launched its food delivery service on reliable cloud servers in Kenya and hosted its database within the provider’s cloud ecosystem.
In so doing, GoDeliveries was able to meet its primary business needs — reducing costs associated with cloud capacity rental by 43% while increasing the performance of its IT systems by leveraging Servercore’s powerful and flexible servers located in Nairobi, Kenya.
Additionally, the company improved its experience with the cloud provider thanks to Servercore’s responsive 24/7 technical support. Servercore’s engineering team consistently demonstrates extraordinary responsiveness, addressing and resolving any technical inquiry within 15 minutes. This commitment to rapid problem-solving has directly contributed to GoDeliveries experiencing zero technical failures or latency issues since the project launch.
Currently, GoDeliveries is focusing on expanding its food delivery services and experiencing steady traffic growth. The company stands prepared to scale its IT infrastructure within the Servercore cloud as its business evolves, ensuring continued infrastructure agility and operational excellence.
Webinar with GoDeliveries
